Services

Our customers find that Jim Henry, Inc. provides a personalized approach to meeting their needs that sets us apart in the industry. We take pride in providing our customers with decades of experience, industry-leading product quality, and creative design and fulfillment capabilities to deliver an outstanding overall recognition experience. This commitment and dedication to excellence and total customer satisfaction is what we strive for each day with every customer.

 

Master CraftsmAnship, Materials & Technology

Jim Henry, Inc. leads the industry by employing only the most experienced craftsman, utilizing state-of-the-art technology and advances to create truly beautiful, handcrafted symbols of excellence and distinction. Only the finest materials are used in the creation of the Jim Henry, Inc. product line. From experienced die-cutters, tool-makers, sculptors, metal smiths, graphic artists, custom jewelry-makers, goldsmiths and glasscutters, to professional photographers, CAD/CAM designers and other skilled professions, the end result is a masterpiece of uniquely crafted design.

 

Outstanding Customer Service

We understand that servicing your unique needs in a friendly and professional manner, while supporting any changes that arise to your individual program or schedule is important to you, our valued customer. A hallmark of Jim Henry, Inc. since 1938 has been 100% satisfaction in everything we do. Meeting or exceeding your expectations is our constant goal. You will find our personalized approach to customer service a refreshing change in the industry and a catalyst to the success of your recognition efforts.

 

Broad Capabilities & Innovation

Through both in-house capabilities, innovation, and, alliances with complimentary partners who also meet our strict design and manufacturing standards, we offer a broad spectrum of recognition and award products and services to meet the unique and personal needs of most any customer. These capabilities include (but are not limited to):

  • Custom design services
  • A broad line of recognition and promotional products and programs
  • Custom certificate and framing services
  • Fulfillment services (personalization, logos, engraving, gift-wrapping)
  • Web and print communications services
  • Global shipping and warehousing services (individual drop-ship or bulk delivery)
 

GUarantee & Warranty

Jim Henry, Inc. is committed to your satisfaction. Based upon exact order content, our clients have the option to return any non-custom product for partial and/or full credit, exchange for a different product, or cancellation of your order altogether. We will work closely with you to ensure our products meet with your expectations today and in the future. Our goal is your complete and absolute satisfaction. Our reputation depends on it!